Privacy Notice

Privacy Notice

August 2022

  1. This Privacy Notice and who we are.

Global Air Supplies UK Limited (we/us) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of anyone which whom we communicate and deal with whether through our Website or other dealings with us. We will only collect and use personal data in ways that are described in this Notice and in a way that is consistent with our obligations and your rights (in a business to business capacity) under the law.

We are the data controller of any personal data which we collect from or about you.  If you have any queries about this Notice or how we use your personal data, you can contact us using the contact details in Section 11 below.

This Notice sets out the terms on which we will hold and process any personal data you may provide to us. In this Notice “you” means the individual we have contact with in a business to business capacity (for example: as sole trader / partnership or where you are an employee of a business or otherwise engaged by a customer or supplier). In limited circumstances, “you” may also mean an individual who we have contact with as a consumer. Our contact with consumers is limited to (i) answering technical queries (ii) sending a brochure on request (iii) limited marketing (under the soft opt out principle).

If you provide personal data in relation to other individuals you warrant to us that you are authorised to provide their personal data to us.

Please read this Notice carefully. Please do not provide us with personal data is you do not wish us to process it as set out in this Notice. If you do not provide us with certain personal data we may not be able to process orders and other matters may be affected.

Global Air Supplies UK Limited: (company number 10314942 is a company registered in England and Wales and our registered office and main trading address is at Unit 36 Meadows Road Brookfields Park, Manvers, Rotherham, England, S63 5DJ.

ICO Number: ZB008995

We operate the website (Website). Where the Website includes any links to third party websites we do not control the way these site may collect, use or store personal data; we advise you to check the privacy notices of any such websites before providing any personal data to them.

  1. What personal data do we collect and how

Depending on your use of the Website and our relationship with you we may collect personal data from you when you;

  • become a supplier,
  • set up a customer account
  • use the Website to order goods
  • provide us with information to take payment for goods (if we take payments online this will be facilitated through third party agents)
  • contact us in person, by telephone, by e-mail, by post, by fax in connection with an order or otherwise
  • contact us by social media
  • voluntarily complete customer surveys, enter a competition or promotion, provide feedback
  • you complete a contact form on our Website
  • you request our newsletter or brochure

Business only: Where you are a customer or potential customer we may collect information about you from credit reference agencies when we undertake checks such as credit and identity checks.

Information may also be collected about you when you visit our Website (for example via cookies), such as your IP address and other browser-generated information. When you access the Website our cookie notice will be provided to you.

  1. What personal data may be collected?

We may collect the following personal data:-

  • Your contact details or those of your employees, such as name, address, telephone number and email address
  • details which may be revealed by carrying out credit check on your business or an identity check where we consider it appropriate) or credit check with a third party. This is a know your customer process we operate and we may not be able to process orders, offer an Account or otherwise deal with you as a customer if you do not provide the personal data we need for this. Identity checks are limited to business owners (sole traders/ partners/ directors and persons with a beneficial interest in the business we contract with).
  1. How we may use your personal data

We may use personal data we have collected in the following ways and we show the lawful basis for each (i.e. Contract) etc:-

  • to set up a customer account for you (Contract)
  • to process an order, deliver goods and produce invoices (Contract)
  • to undertake checks such as credit and identity checks to enable us to protect our business and undertake know your customer processes and for the purposes of assessing our credit risk (Legal obligation)
  • to otherwise fulfil our contractual obligations to you (contract)
  • to deal with your queries, complaints or problems (Contract)
  • for managing payments, accounting purposes, payment verification, debt tracing and debt recovery(Contract)
  • to enable you to participate in our promotions or competitions (Legitimate interests)
  • where you have provided an email address, to provide you with information about other goods or services we offer that are similar to those that you have already contracted with us to provide, or enquired about which may include our newsletter, special offers, new products or new brochures as issued from time to time.
    • You may opt out of receiving marketing information at any time by contacting us using the contact details below or the opt out facility in our cookie notice,
      • For this purpose we consider that a business contact is a corporate subscriber unless we are advised or determine otherwise. If you are a sole trader or partnership (i.e. individual subscriber) and open an account with us you will have the opportunity to opt out (Legitimate interests).
      • Where you are not a business contact opt out is possible on each message we send to you.
      • We will not share or sell personal data to any third party.
  • if required to do so by law and to the extent necessary for the proper operation of our systems, to protect us/our customers, or to enforce the terms of any contract that we have entered into with you (Contract)
  • to notify you of changes to our terms of supply or this privacy notice (Contract)
  1. Disclosure of personal data

We may disclose your personal data

  • to third parties who provide us with support services (such as shipping and delivery contractors and online payment providers) so that we can comply with our contractual obligations to you (see Section 7)
  • to our appointed accountants, lawyers and other professional advisers (including our bankers), to the extent that they require access to the information in order to advise us
  • to credit reference agencies and other organisations to allow us to undertake the checks set out below (Section 6)
  • to debt collection agencies or to the Court
  • if required to do so by any legal requirement
  • to HMRC if obliged to do so by law, who may pass this on to tax authorities in other jurisdictions, or
  • if we, or substantially, all of our assets are acquired by a third party, in which case personal data held by us about our customers and suppliers may be one of the transferred assets.

We will not disclose your information to third parties other than as outlined above.

  1. Credit and Identity Checks

As part of our contracting process we may carry out automated checks using your personal data, such as your name, postal address, date of birth, telephone numbers and employment status. These checks include credit checks and identity checks and involve us obtaining information (such as your credit history) from credit reference agencies.

Credit reference agencies will record the details of our search and may record whether or not your application to contract with us is accepted. We may make periodic searches with credit agencies to manage your account.

We may provide information to financial and other organisations involved in fraud prevention to protect ourselves and our customers from theft and/or fraud. If false or inaccurate information is provided and fraud is identified or reasonably suspected, details may be passed to fraud prevention agencies who will record this. This information may also be accessed by law enforcement agencies. This information may be used by us to prevent fraud and money laundering, for example, when processing applications for credit, managing credit or for debt recovery.

  1. Storage and retention of personal data

We will only keep your personal data for as long as we need to in order to fulfil the purpose(s) for which it was collected, as set out above in this Notice or for as long as we are required to keep it by law.

We retain personal data collected in connection with the performance of our contractual obligations to you and the information provided to us for identity checks only for as long as we need to keep it.

For retention period information please contact us.

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorised access and disclosure.

We use a variety of third party operated and cloud based systems in our business for accounting, customer relationship management, marketing, credit checks. Not all of these will store your data in the  UK.

Where these third parties  store some or all of your personal data in countries outside of the UK. These are known as “third countries”. We have taken care to use only data responsible third parties who have taken  additional steps in their contracts with us  to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation.

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

  • limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
  • procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so.
  1. Your Rights

You have the following rights which may be exercised by contacting us using the details provided below;

You have the::

  • The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more
  • The right to access the personal data we hold about you (see Section 9 for more information)
  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete
  • The right to be forgotten (i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold (please note that this right may not always apply)
  • The right to restrict (i.e. prevent) the processing of your personal data (this may prevent us from providing goods or services to you)
  • The right to object to us using your personal data for a particular purpose or purposes (this may prevent us from providing goods or services to you)
  • The right to withdraw consent. We have not relied on consent for any collection purposes
  • The right to data portability. This is not applicable to the data we collect
  • Rights relating to automated decision-making and profiling. We use credit reports as part of our decision making for account set up

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first.

  1. How can you access your personal data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing (see Section 11 contact details)

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged.

We will respond to your subject access request not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

  1. Changes to this privacy notice

We reserve the right to amend this Notice at any time. Any substantive changes we make to our Notice in the future will be notified to you in writing, but we would advise you to check the Website regularly to ensure that you are familiar with the most up-to-date version.

  1. Contacting us

If you have any queries, comments or requests regarding this Notice or would like to exercise any of your rights set out above, you can contact us at:-


Post: Global Air Supplies UK Limited, Unit 36 Meadows Rd, Wath upon Dearne, Rotherham S63 5DJ